June 12, 2015
Customer Service
Star Goal, LLC
Buaran, Jakarta Timur
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item
#6542951) from your website on 1 june . I received the order on June 10. Unfortunately, when I opened it, I saw
that the cleats were used. The cleats had dirt all over it and there was a
small tear in front of the part where the left toe would go. My order number is
AF26168156.
To resolve the problem, I would like you to credit my
account for the amount charged for my cleats; I have already went out and
bought a new pair of cleats at my local sporting goods store so sending another
would result in me having two pairs of the same cleats.
Than you for taking the time to read this letter. I have
been a satisfied customer of your company for many years and this is the first
time I have encountered a problem. If you need to contact me, you can reach me
at 085676543251
Sincerely,
Signature
Effyanti Asti
